Summary: Are you a people person with a keen eye for detail and a passion for the arts? We are looking for a versatile Gallery Tour Guide to join our team. In...

Job Details

  • Company: Vacancy Mail Zimbabwe
  • Location: Kenya

Job Description

Job Description

Are you a people person with a keen eye for detail and a passion for the arts? We are looking for a versatile Gallery Tour Guide to join our team. In this role, you won't just be showing people around; you’ll be the primary steward of our collection and the face of our visitor experience.

The ideal candidate balances the vigilance of a protector with the warmth of a world-class host.

The applicant will be based at the Bulawayo gallery.

Duties and Responsibilities

  • Space Stewardship & Safety

You are the first line of defense for our collection. You will maintain the integrity of the gallery by:

 Patrolling exhibition spaces regularly to ensure a safe and respectful environment.

 Securing artworks and monitoring for any potential risks to the collection.

 Maintaining the aesthetic of the gallery by ensuring spaces are tidy, organized, and dust-free.

 Leading emergency protocols, including assisting in evacuations and ensuring visitor safety during unforeseen events.

 Observing and documenting any incidents, accidents, or irregularities with detailed reports.

  • Visitor Engagement & Experience

You are the voice of the gallery. You will guarantee a memorable visit for every guest by:

 Welcoming and greeting visitors with a professional and friendly demeanor.

 Guiding visitors through the exhibitions, helping them navigate the space and discover key highlights.

 Responding to inquiries regarding artist biographies, artwork titles, and general gallery history.

 Distributing exhibition materials (brochures, maps, etc.) to enhance the visitor's journey.

 Collecting feedback to help us continually improve the guest experience.

Qualifications and Experience

  • What we’re looking for

 A Vigilant Eye: You notice the small things—whether it’s a smudge on a pedestal or a visitor getting a little too close to a masterpiece.

 Excellent Communication: You can talk to anyone, from seasoned art critics to school groups, with ease and clarity.

 Reliability: You are calm under pressure and dependable in emergency situations.

 A Passion for Art: While you don't need a PhD, a genuine interest in art history and gallery operations is highly valued.

  • The person must possess

 5 ‘O’ Levels including English Language.

 Certificate/Diploma in Customer Care or Tour Guide Course preferred.

 Being multilingual is an added advantage.

How to Apply

To apply for this position please send your CV and cover letter to hr@nationalgallery.co.zw or The Executive Director; National Gallery of Zimbabwe; “Tour Guide”20 Julius Nyerere Way;P.O Box CY 848;Causeway;HARARE; only shortlisted candidates will be contacted.

How to Apply

Apply by email: hr@nationalgallery.co.zw

Application link: Apply for this job