Summary: Sterling Group of Hotels is looking for a friendly, professional and customer-focused Receptionist to join our team.

Job Details

  • Deadline: 11 Oct 2026
  • Company: iHarare
  • Location: Kenya
  • Salary: This vacancy offers...

Job Description

Receptionists x2

Sterling Group of Hotels

Expires: 11 Oct 2026

Full Time

HARARE

Salary: This vacancy offers...

Secretarial / Receptionist

job Description

Sterling Group of Hotels is looking for a friendly, professional and customer-focused Receptionist to join our team.

Duties and Responsibilities

Key Responsibilities

Welcome and assist guests in a professional and courteous manner.

Handle check-ins, check-outs, reservations and guest enquiries.

Answer and direct telephone calls and respond to guest requests.

Maintain accurate guest records and front-office documentation.

Handle payments and maintain appropriate records where required.

Coordinate with Housekeeping, Reservations and other departments to ensure smooth guest service.

Resolve guest concerns promptly or escalate them appropriately.

Maintain a professional and welcoming reception area at all times.

Qualifications and Experience

Qualifications & Experience

Diploma or certificate in Hospitality Management, Tourism, Front Office Operations or a related field.

At least 2 years' experience in a hotel or hospitality environment.

Good communication and interpersonal skills.

Professional appearance and positive attitude.

Computer literate with good administrative skills.

Ability to work shifts, weekends and public holidays.

Strong customer-service orientation and attention to detail.

How to Apply

Email CVs to

[email protected]

Deadline: 11 October 2026